Franklin Hearing Aid Center

Office Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

Our office is located on the West Side of US Hwy 31 (AKA: Morton Street) on Ironwood Drive, in the plaza with H&R Block next to Swartz Funeral Home, across from the big cemetery on the South side of town. Scheduling is easy, simply call or go online to reserve your appointment. 

Schedule Online

Meet the Staff

Terry Donovan, AuD

Terry Donovan, AuD

Doctor of Audiology

Terry J Donovan is an Audiologist with over 30 years experience.    He has his Bachelor’s Degree in Speech and Audiology from Purdue and his Master’s Degree in Audiology from Ball State.  Born and raised in Kokomo, Terry has been with Indiana Hearing Aid Company since October 2018.

What Terry finds most rewarding is when his patient’s return to him to share their new experiences and success with their new hearing technology.  

Terry is married with two puppies.  He has the unfortunate traits of going to auctions and being a hoarder. 

Chandra Abston, RAC

Chandra Abston, RAC

Regional Administrative Coordinator

Chandra Abston is a Regional Administrative Coordinator. Chandra is from Shelbyville, Indiana, she attended Shelbyville Senior High School and International Business College for Business Management. She started working at Indiana Hearing Aid Company in 2017 and was drawn to the profession because of her passion for helping others. What Chandra loves most about saving hearing lives is the smile on the patient’s face when they can hear things they have been missing for years. She finds her career choice to be very rewarding when the patient’s lives have been changed for the better due to better hearing. Chandra strives to make sure the patients have the best experience from the time they walk into the clinic until the time they leave the clinic. Outside of saving hearing lives, Chandra loves planning events, baking, and spending time with her family and friends.

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Customer Reviews

The doctor was very helpful! She took her time to explain the test and results. There was no pressure to purchase and she helped me explore different options. I was greeted by the receptionist when I came in. I would highly recommend going there!

Kristen Ratzman, on Google
1philfam, on Google

Great service. Met all my needs s!!

Perry Hamilton, on Google

I take my daughter here, the one in Franklin. The one by my house, three of my family members said that the man working there was so rude that they did not like him at all so he transferred to the hearing aid place in Franklin way much better people...

Tyla Allbright, on Google
Debra Stephens, on Google

Amy and Heather are fabulous. Amy did my hearing test and was very kind and forthcoming of what was happening and why. I will definitely refer others to their office.

penny, on Google
Lori owens, on Google

Excellent visit

William Bowling, on Google

Very knowledgeable and friendly

Lyle Thompson, on Google

It was a GREAT experience I suggest any one looking for hearing aides this is the place to go I am really glad I went

Rich, on Google

THEY ARE WONDERFUL PEOPLE TO ME. THEY KNOW WHAT THEY ARE DOING.

Mary Pryor, on Google