Indianapolis Hearing Aid Center

Office Hours

  • Monday: 8:30am - 5:00pm
  • Tuesday: 8:30am - 5:00pm
  • Wednesday: 8:30am - 5:00pm
  • Thursday: 8:30am - 5:00pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

Office is located on the corner of W 38th St and Moller Rd, near the Meijer and directly behind Jiffy Lube, in the plaza with Domino’s Pizza and Zebone Jewelers. Scheduling is easy, simply call or go online to reserve your appointment.

Schedule Online

Meet the Staff

Rachel Burnett, Au.D.

Rachel Burnett, Au.D.

Audiologist

Dr. Rachel Burnett is an Indiana licensed Audiologist. Dr. Burnett received her Bachelor of Science degree in Speech, Language, and Communication Sciences at Purdue University. She continued her education earning her doctorate degree in Audiology from the University of Louisville which included extensive training in hearing aids and balance assessments. While pursuing her doctorate, she completed research on probe-mic measurements that was published in an audiology journal: Audiology Practices.

Dr. Burnett has over 12 years experience in private practice where she focused on treating hearing loss with hearing aids. She has a passion for helping people reconnect to their loved ones and activities through better hearing. She believes in taking a personalized approach and using the best standards of care for each individual. For four years, Dr. Burnett received a Provider of Distinction Award due to her exceptional patient care. 

In addition to working with patients, Dr. Burnett also had the privilege to coach audiologists across the nation both in-person and via telehealth. She is passionate about mentoring other providers to help them feel confident in delivering excellent patient care. She believes education is the first step to better hearing and has presented at her local Hearing Loss Association of America (HLAA) meetings and published several educational editorials in a local magazine. 

In her personal time, Dr. Burnett spends time with her husband enjoying new foods, playing board games, being outdoors, and traveling. 

Nathan Evans

Nathan Evans

Hearing Instrument Specialist

Nathan Evans is a Hearing Instrument Specialist, originally from Ohio.  Nathan is a 12-year veteran of the hearing industry and has worked in clinics from southern California to northern Wisconsin. He joined Indiana Hearing Aid Company in 2024. Nathan was drawn to the profession after seeing three generations of his family deal with hearing loss. 
 
What Nathan loves most about his job is fixing problems; when patients come in with an issue he can resolve to get them back to enjoying life to their fullest. Nathan focuses on educating patients on how our hearing system works and useful everyday hearing aid knowledge. 
 
Outside of saving hearing lives, Nathan spends his time raising plants and children, authoring books and playing bagpipes in the Indianapolis 500 Gordon Pipers band. 

Katelyn Smith

Katelyn Smith

Hearing Instrument Specialist Trainee

Katie Smith is a Hearing Instrument Specialist Trainee. Katie is from Indianapolis, IN, and attended Decatur Central. Katie began working in the hearing industry in 2023 at Indiana Hearing Aid Company. She was drawn to the profession because of her love for helping others. What Katie loves most about saving hearing lives is getting to know her patients personally and seeing the positive impacts hearing health has on their everyday lives. In her everyday work, Katie strives to create a judgment-free zone for her patients to voice their hearing concerns. Outside of saving hearing lives, Katie loves to spend time with her two kids, read, and go to concerts.

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Customer Reviews

Doc Weesner, on Google

Nice office and great service. Given helpful information after testing.

Joan Richards, on Google

Crowded but moved on fairly quickly and efficiently

Michael, on Google
vetteman5, on Google

They take time to test and dial in your hearing aids well. Great customer service Highly recommend

Bob and Patricia Crabtree Crabtree, on Google

I recommend this Hearing doctor to everyone great service. They were very nice and they seen me right away. I don’t have anything bad to say about this hearing doctor. Hurry, book your visit today satisfaction guaranteed.

Greg Hardimon, on Google

Always fast and friendly service.

Barbara DeLisle, on Google

I was very impressed by Nathan, the young man who worked with me today. He listened to my issues about not being able to wear my hearing aid in my right ear, and he strategized with me for a possible solution. I was grateful for his assistance today.

Nina Brahm, on Google

I’m so glad I finally did this, the dr explained everything very well. I was very informed and felt very comfortable with my procedure. I will recommend anyone that I know to go to him. Friendly as well. Again I appreciate his kindness. Betty.

Betty Bates, on Google

(Translated by Google) I found the place very welcoming. The doctor is very professional and explains each step of the ear exam process in detail, and the equipment he used was very efficient. The doctor speaks Spanish well. (Original) El lugar me pareció muy acogedor. El Doctor es muy profesional...

Luis Beltran Guido Urbina, on Google
Nubia Arelys Villamizar Merchan, on Google